Privacy Policy
At Yuni Matcha, your privacy matters. This policy explains what personal data we collect, how we use it, and how we protect it. By using our website or creating an account, you agree to this policy.
1. Information We Collect
When you place an order or create an account, we collect:
- Your name and email address
- Shipping address and contact number
- Order history and preferences
- Payment confirmation details (we do not store full card numbers)
We may also collect basic usage data (pages visited, browser type) to improve our website experience.
2. How We Use Your Information
Your data is used to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to inquiries and customer support requests
- Improve our products and website
- Send occasional newsletters or promotions (only if you opt in)
3. Data Sharing
We do not sell or rent your personal information to third parties. We may share data only with:
- Courier and logistics partners (for delivery purposes only)
- Payment processors (to complete your transaction securely)
- Service providers who help us operate our website
All third parties are required to handle your data securely and in accordance with applicable privacy laws.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to fulfill orders and comply with legal obligations. You may request deletion of your data at any time by contacting us.
5. Cookies
Our website may use cookies to remember your preferences and improve your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.
6. Security
We take reasonable steps to protect your data using secure connections (HTTPS) and access controls. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications at any time
8. Changes to This Policy
We may update this policy as our business evolves. We will notify registered users of significant changes via email.